Product Specialist

Job Summary: The IT Support Specialist provides remote technical and application support, acting as the first point of contact for service requests related to division applications. This role involves collaborating with business units and cross-functional teams to ensure products meet specifications and users receive effective support and training solutions. The specialist handles tier 1 support tasks, problem resolution, and user access management in a contract-based, remote work environment. …

We are looking for a dedicated individual to join our growing team. In this role, you will have the opportunity to work on meaningful projects that impact our customers every day. We value innovation, integrity, and a commitment to excellence.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.