Property Advisor

Reporting to the Contact Centre Manager, the Property Advisor will work as part of the Plumlife Directory To provide an exceptionally high quality first point of contact resolution to a wide range of customer demands via multiple communication channels and prevent unnecessary escalation to colleagues. The Property Advisor will work with customers from across all Plumlife tenures guiding them to use our self-service options. What you’ll be doing * To answer a wide range of customer queries over …

We are looking for a dedicated individual to join our growing team. In this role, you will have the opportunity to work on meaningful projects that impact our customers every day. We value innovation, integrity, and a commitment to excellence.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.