Referral and Intake Coordinator

Are you a compassionate communicator looking to launch your career in behavioral health with an industry leader? Spurwink Services is seeking a dynamic Referral and Intake Coordinator—our agency’s vital "Link Coordinator"—to serve as the first point of contact for individuals, families, and professionals seeking life-changing support. In this high-impact, primarily remote role, you will be the voice of empathy and efficiency, navigating a fast-paced environment where your ability to listen actively and solve problems directly connects people to the care they need. This is an incredible opportunity for a recent graduate or early-career professional to develop essential clinical intake skills while making a tangible difference in the community from the comfort of your own workspace.

As a Link Coordinator at Spurwink, you will thrive by turning high-volume inquiries into pathways for healing through person-centered care and meticulous attention to detail. We are looking for an energetic problem-solver who excels at multitasking and remains grounded under pressure, ensuring every caller feels heard, valued, and accurately guided toward the right resources. If you are passionate about mental health, possess a natural gift for building rapport, and want to join a supportive team dedicated to professional growth and excellence, we want to hear from you. Step into a role that combines customer service expertise with a heart for service, and help us continue our mission of providing accessible, high-quality behavioral health solutions.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.