Remote Benefit Customer Service Representative - Local to Richardson

Are you looking to kickstart your career with a dynamic team that values growth and professional development? A-Line Staffing Solutions is seeking a motivated and tech-savvy Remote Benefit Customer Service Representative to join our fast-paced environment. In this role, you will be the primary point of contact for our valued clients, helping them navigate their benefit programs with precision and empathy. This is an incredible entry-level opportunity for graduates or ambitious professionals to build a strong foundation in client relations while working for a company that prioritizes your success and long-term career trajectory.

We are looking for local talent residing within one hour of Richardson, TX, to join our team for this hybrid-ready role. You will enjoy the flexibility of a remote work environment while staying connected to our supportive local office culture. We offer a competitive pay rate of $18.50 per hour and a consistent Monday through Friday schedule, providing the stability you need to balance your personal and professional life. If you are a clear communicator with a passion for helping others and thrive in an environment where no two days are the same, we want to hear from you. Apply today to start your journey with A-Line Staffing Solutions and unlock your potential.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.