Remote Call Center Customer Service Rep $21.75hr (PST Hours)

POSITION SUMMARY: Under general direction from the Customer Resource Supervisor and with in-depth knowledge of the Company’s services and processes, the Customer Resource Center (CRC)Specialist Franchise Market works within the CRC in support of our Franchise markets to research and resolve complex customer issues, deliver superior customer service in a prompt, respectful and courteous manner to ensure customer concerns are resolved, and assist potential customers interested in initiating servi…

People are our most important asset. In this role, you will help us attract, develop, and retain the best talent. You'll be a key part of our culture-building initiatives and ensure that every employee feels supported and valued.

Requirements

• Strong interpersonal skills and ability to manage sensitive information.
• Familiarity with employment laws and HR best practices.
• Experience with recruitment processes and applicant tracking systems.
• Excellent organizational and time-management skills.
• Ability to foster a positive and inclusive workplace culture.
• Degree in Human Resources, Business, or Psychology preferred.