Remote Customer Service Representative – Healthcare

Remote Customer Service Representative – Healthcare Remote After Training | Erie, PA Area Only Pay: $14–$16 per hour, based on experience Schedule: Full-Time | Monday–Friday ✓ No Cold Calling • No Sales • Paid In-Person Training ✓ Remote After ~3-Week Training in Erie, PA ✓ Open To candidates Who Can Attend In-Person Training in Erie, PA Work From Home. Help Patients. Grow With Expivia. At Expivia, our people are the heart of our success. We're committed to providing the training, support, and …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.