Remote Medical Support Assistant (Medical Receptionist)

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Medical Receptionist) to support the Cheyenne VA Medical Center located at 2360 E Pershing Blvd, Cheyenne, WY 82001. This is a remote position; however, candidates must be willing and able to work onsite if required. Working hours are Mon-Fri, 8:00 AM to 4:30 PM. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the dir…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.