Representative, Customer Service - 733-1, Remote

Are you a natural problem-solver with a passion for helping others succeed? Wilson is looking for a dynamic and motivated Customer Service Representative to join our remote team and act as the voice of our brand. In this role, you will be the primary point of contact for our customers, guiding them through product inquiries, navigating sales support, and ensuring every interaction leaves them feeling valued. If you are looking for a high-impact position that values clear communication and creative solutions, this is the perfect place to launch your professional career.

As a member of our Customer Service department, you will play a vital role in upholding the Wilson standard of excellence. You will handle everything from promotion details to installation guidance, all while maintaining the positive relationships that define our reputation. This six-month opportunity is ideal for a recent graduate or early-career professional eager to develop top-tier communication skills in a fast-paced, remote environment. Join us and discover how your dedication to efficiency and compliance can turn everyday inquiries into extraordinary customer experiences.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.