Retail Security Support Officer

About the role Title – Retail Security Support Officer Pay Rate – £15.20 Location – Covering multiple stores in Argyle Street, Battlefield, West End, Anniesland, Breahead, Bishops Briggs, Newton Mearns, East Kilbride & surrounding areas. Shift Timings – Upto 6 days per week, variable daily shift times. You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in retu…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.