Sales Support Specialist Walnut Cove

SALES SUPPORT SPECIALIST JOB SUMMARY: The Sales Support Specialist is responsible for booking Discovery Visits and Real Estate tours for the Sales Executives within his or her region. This is accomplished by calling Prospects that have been assigned to their region of interests and marketing/selling them on The Cliffs lifestyle. The Sales Support Specialist will play a crucial role in introducing prospects to The Cliffs, inviting them to visit and tour the community. They must maintain a meticu…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.