Securities Services - Traditional Fund Services Product Management - Associate

Description At JPMorgan Chase, we believe every team member should feel valued and empowered from their very first interaction. As an Associate in the Traditional Fund Services Product Management team, you will play a pivotal role in supporting fund administration clients and advancing business development opportunities. You will execute product strategy, maintain industry presence, and collaborate across key business stakeholders to deliver best-in-class service. If you thrive in a dynamic env…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.