Senior Data Analyst, Customer Experience

Lead data mining and collection procedures; maintain governance with data architecture and business intelligence teams Ensure data quality and integrity Interpret and analyze data problems; Conceive of, develop, plan and prioritize data projects in partnership with CX leadership Build analytic systems and predictive models to support ongoing and future data needs Test and evaluate performance of recommended solutions, quantify outcomes and manage tuning cycle for ongoing improvement to systems …

Data drives every decision we make. As a member of our analytics team, you will help us unlock the value hidden in our data. You'll build models, create dashboards, and present findings that directly influence our strategic roadmap.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.