Senior Data Analyst (Retention & SaaS Analytics)

At SpotOn, we are redefining the restaurant industry by arming independent operators with the elite technology they need to compete and thrive. As a Senior Data Analyst focused on Retention and SaaS Analytics, you will be the engine behind our growth strategy, turning complex datasets into actionable narratives that help our partners boost profits and streamline operations. You aren’t just crunching numbers; you are a strategic partner who understands the pulse of the hospitality world, ensuring our suite of AI-powered tools continues to set the industry standard for excellence.

This is a rare opportunity to join a high-impact team at a company that truly values the human element behind the software. We are looking for an analytical mind who is passionate about uncovering the "why" behind customer churn and lifetime value, providing the insights that keep our clients coming back. If you are a problem-solver who thrives in a fast-paced, collaborative environment and wants to make a tangible difference in the success of real-world businesses, we want you on our team. Come help us build the future of restaurant tech at a company that is as dedicated to its people as it is to its product.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.