Senior IT Support Engineer

Kaiser Permanente is seeking a Senior IT Support Engineer to provide advanced technical support for our internal teams in a cloud-first, SaaS-driven environment. You will own complex incidents, manage endpoint configurations, and optimize our IT infrastructure to ensure reliability and security. Responsibilities include supporting Windows/macOS, networks, collaboration tools, and key business platforms, plus mentoring junior technicians. You’ll collaborate closely with engineering and operation…

Our engineering team is dedicated to building robust, scalable solutions that solve real-world problems. You will work alongside senior developers to architect and deploy high-quality code. We emphasize continuous learning, peer code reviews, and staying ahead of the curve with emerging technologies.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.