Senior Technical Support Engineer - Cambridge, MA or Dallas, TX

Are you excited by the prospect of working with prestigious global brands? Do you enjoy working with customers to solve complex technical problems? Join our prestigious technical support team Our team boasts some of the most talented and experienced cyber security and data center experts in the field. We're always looking for new people to inspire us, inspire us, and make us better. We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues. Collabora…

Our engineering team is dedicated to building robust, scalable solutions that solve real-world problems. You will work alongside senior developers to architect and deploy high-quality code. We emphasize continuous learning, peer code reviews, and staying ahead of the curve with emerging technologies.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.