Service Advisor

About the Role Are you an established Service Advisor looking for a new opportunity? Porsche Centre Tewkesbury have an exciting opportunity to join our team working alongside one of the world’s most iconic brands. You will be a dynamic, customer focused individual who prides themselves on delivering the very best customer experience every time. This role attracts an OTE of £42,000 and has a terrific benefits package. Our customers are as passionate about the brand as we are, so if you have the …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.