Service Desk Analyst - Woodbridge, NJ

Are you looking to launch your career at a financial institution that blends long-standing tradition with a forward-thinking approach to technology? At Provident Bank, a multi-billion-dollar leader in the region, we are looking for a tech-savvy and service-oriented Service Desk Analyst to join our Data & Analytics team in Woodbridge, NJ. This is an incredible opportunity for a graduate or early-career professional to gain hands-on experience in a fast-paced banking environment, where you will act as the vital link between our innovative systems and the people who rely on them every day.

As a Service Desk Analyst, you will be more than just a troubleshooter; you will be a key contributor to the digital experience of our employees and customers across New Jersey, Pennsylvania, and New York. You will have the chance to sharpen your analytical skills, solve complex technical challenges, and grow within a culture that prioritizes professional development and community impact. If you are passionate about technology, eager to learn, and ready to make a tangible difference in a supportive, growth-oriented environment, we invite you to start your journey with us at Provident Bank.

Requirements

• Strong proficiency in SQL and data visualization tools (Tableau, PowerBI).
• Experience with statistical programming languages like R or Python.
• Ability to derive actionable insights from large, complex datasets.
• Strong mathematical background and analytical thinking.
• Experience with data warehousing and ETL processes is beneficial.
• Degree in Statistics, Mathematics, Economics, or a related field.