Service Desk Engineer

SERVICE DESK ENGINEER Complete Technology Services is looking for a Service Desk Engineer to join our growing team! Complete Technology Services (CTS) is a managed service provider supporting the technology needs of businesses around the Midwest. The Service Desk Engineer is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person; and must provide …

Our engineering team is dedicated to building robust, scalable solutions that solve real-world problems. You will work alongside senior developers to architect and deploy high-quality code. We emphasize continuous learning, peer code reviews, and staying ahead of the curve with emerging technologies.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.