S&O Manager - Rider Fraud

About the role This role will lead our approach to understanding and reducing courier/rider fraud and abuse across Wolt and Deliveroo. Combining data-led investigation with strong operational judgement, you will identify emerging risk patterns, understand the features of our operating models that may contribute to those risks, and assess their potential impact. A key part of the role is turning insight into action. You will translate analysis into clear, proportionate policies and operational r…

We are looking for a dedicated individual to join our growing team. In this role, you will have the opportunity to work on meaningful projects that impact our customers every day. We value innovation, integrity, and a commitment to excellence.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.