Software Support Specialist

Tuff Shed is recruiting for a Software Support Specialist, who is responsible for for providing technical support for cloud-based software solutions to our corporate and field team members. This role encompasses technical knowledge, be able to communicate effectively, understand the problem, explain its solution, and document the resolution in their support tickets. Must be high energy, customer-oriented, patient, and able to troubleshoot issues in person or over the phone. This position is loc…

Our engineering team is dedicated to building robust, scalable solutions that solve real-world problems. You will work alongside senior developers to architect and deploy high-quality code. We emphasize continuous learning, peer code reviews, and staying ahead of the curve with emerging technologies.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.