Store Supervisor

Step into a world of extraordinary heritage and global prestige as we prepare to unveil our brand-new flagship store at Heathrow Terminal 2. As a Store Supervisor, you will be at the very heart of this prestigious opening, serving as a brand ambassador for one of the world’s most iconic retailers. This is not just a retail role; it is an invitation to master the art of luxury service in a fast-paced, high-energy travel environment where every interaction with our international clientele is a chance to create a lasting memory of British excellence.

We are seeking an ambitious, customer-obsessed individual who is ready to take their first step into leadership within a world-class team. In this role, you will work closely with our management to inspire your colleagues, maintain our impeccable visual standards, and ensure that every guest who walks through our doors experiences the unique magic of Fortnum & Mason. If you are a natural communicator with a passion for excellence and a desire to build your career in a dynamic, global setting, we want you to help us define the future of travel retail when we open our doors in September 2026.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.