Support Center Engineer III- Albany

We are seeking a seasoned, service-minded technologist to serve as our Site Lead – Support Center Engineer III, supporting our managed services customers either remotely or on-site so their teams always have working equipment and can get on with their jobs. You'll be the person who can walk a customer through how a product works, answer questions about setup, configuration, upgrades, and everyday use, and get to the bottom of problems using sound diagnostic techniques, recommending fixes for co…

Our engineering team is dedicated to building robust, scalable solutions that solve real-world problems. You will work alongside senior developers to architect and deploy high-quality code. We emphasize continuous learning, peer code reviews, and staying ahead of the curve with emerging technologies.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.