Support Worker

Be part of an exciting new chapter with Liaise At Liaise, our values of Positive, Progressive, and Personal shape everything we do. As a well-established provider that continues to grow, we're delighted to be expanding with a brand-new clustered service consisting of four individual bungalows, providing bespoke support for four people with Learning Disabilities and Autism. The service is already taking shape, with three individuals successfully settled into their new homes. We're now preparing …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.