Support Worker

Be part of launching a brand-new Liaise service At Liaise, our values of Positive, Progressive, and Personal are central to everything we do. As an established and growing provider, we're excited to be preparing for the opening of a brand-new service, designed to support six individuals with Learning Disabilities and Autism in a warm, welcoming and person-centred environment. Due to open in early October, this new home presents an exciting opportunity for Support Workers to be involved from the…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.