Team Member - Guest Experience Lead

Welcome to KFC Hayes Town, where we don’t just serve the world’s best chicken—we serve up personality, passion, and a whole lot of grit. As our new Guest Experience Lead, you are the heartbeat of our restaurant and the face of the Colonel’s legacy. We aren’t looking for robots; we are looking for originals. If you are an energetic individual who thrives on making people smile, loves a fast-paced environment, and wants to kickstart your career with a global brand that values authenticity above all else, you’ve found your perfect match.

In this role, you will be the ultimate ambassador of the KFC experience, ensuring every guest who walks through our doors feels the pride and energy that started in Kentucky back in 1939. You will lead the charge in creating an atmosphere that is fresh, welcoming, and finger-lickin’ good, while developing your own leadership skills in a supportive, high-growth environment. Whether you are a graduate looking for your first professional challenge or someone ready to make their mark in the hospitality industry, we provide the platform for you to be yourself, grow your talents, and truly make something of yourself alongside a team that values your unique contribution.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.