Technical Assistant

Duration: Contract to hire Job Description The Technical Assistant staffs the Field Technology Resource Center, responds to emails and phone calls and provides technical assistance to Knights of Columbus insurance field force utilizing KofC endorsed software, programs and procedures. Core Responsibilities Support field users on Microsoft Dynamics 365 functionality, new features, and best practices to maximize user adoption and system effectiveness via telephone and email channels. Escalate comp…

We are looking for a dedicated individual to join our growing team. In this role, you will have the opportunity to work on meaningful projects that impact our customers every day. We value innovation, integrity, and a commitment to excellence.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.