Technical Call Center, Medical Technologist

Abbott seeks a Technical Support Representative to provide remote technical assistance for diagnostic products and instruments. The role involves troubleshooting customer issues, documenting resolutions, and maintaining customer relationships in a call center environment based in Irving, Texas. Responsibilities Provide remote technical support to customers and field personnel for diagnostic instruments and assays Troubleshoot, diagnose, and resolve customer issues using technical manuals and kn…

We are looking for a dedicated individual to join our growing team. In this role, you will have the opportunity to work on meaningful projects that impact our customers every day. We value innovation, integrity, and a commitment to excellence.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.