Technical Support Engineer

Are you a tech-savvy problem solver looking to launch your career with a company that truly invests in your future? Riverside Recruiting is thrilled to partner with a growing organization in Cleveland, Ohio, to find a motivated Technical Support Engineer. This role is perfect for a recent graduate or early-career professional eager to get their foot in the door at an established firm. You will join as an ongoing hourly contractor with a clear pathway to success; in fact, the previous person in this seat successfully converted to a full-time employee, and we are looking for the next standout talent to follow that same trajectory.

This hybrid position offers the best of both worlds, blending three days of collaborative, hands-on onsite work in Cleveland with two days of remote flexibility. You will be supported from day one with a comprehensive W2 benefits package that includes medical, dental, vision, 401k matching, and even a college tuition benefit program to help you continue your professional development. If you are ready to sharpen your technical skills, provide world-class support, and build a long-term career in a high-growth environment, we want to hear from you. Apply today and let us help you take the next big step in your technology career.

Requirements

• Proficiency in at least one modern programming language (Python, JS, Java, etc.).
• Understanding of software development life cycles and version control (Git).
• Strong problem-solving skills and attention to technical detail.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
• Ability to work in an agile, fast-paced environment.
• Degree in Computer Science or equivalent practical experience.