Virtual Universal Banker

JOB TITLE: VIRTUAL UNIVERSAL BANKER DEPARTMENT: CUSTOMER EXPERIENCE REPORTS TO: MARKETING OFFICER FLSA STATUS: NON-EXEMPT TYPE OF POSITION: FULL-TIME JOB SUMMARY Join an exciting new role designed to expand TrustBank's virtual service capabilities and enhance the customer experience. The Virtual Universal Banker serves as a primary point of contact for customers seeking assistance by phone and through digital banking channels. This position supports customers across all markets and branches wit…

We are looking for a dedicated individual to join our growing team. In this role, you will have the opportunity to work on meaningful projects that impact our customers every day. We value innovation, integrity, and a commitment to excellence.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively both independently and in a team.
• A proactive and positive attitude towards learning.
• Relevant degree or equivalent professional experience.