1-20- Desktop Support Technician

This position is 100% on-site in Columbia, SC. Our direct client has an opening for a Desktop Support Technician position. This position is for 12 months, with the option of extension and will be worked 100% onsite in Columbia, SC. (Candidate must work EST business hours). If you are interested, please submit the following:Your current resume.Your hourly rate. W2 Only.Below is the job description – Resumes due ASAP. Job Description: This position will work for the Field Support Services Supervi…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.