Administrative Support Assistant Lead

Are you looking to kickstart your career in a role where your organizational skills directly impact the well-being of our community? Bernalillo County is seeking a motivated Administrative Support Assistant Lead to join our dynamic Behavioral Health team. In this pivotal position, you will serve as the heartbeat of our office operations, providing essential customer service and administrative guidance that ensures our programs run smoothly. This is a unique opportunity for a talented professional to develop their leadership potential while contributing to meaningful initiatives that foster a higher quality of life for our residents, businesses, and neighborhoods.

At Bernalillo County, we pride ourselves on cultivating a culture of belonging, continuous learning, and true work-life balance. As an Administrative Support Assistant Lead, you won't just be performing tasks; you will be collaborating with a supportive, forward-thinking team dedicated to making a tangible difference in the public sector. If you are a detail-oriented problem solver who thrives in a collaborative environment and wants to build a rewarding career with a flexible, inclusive organization, we invite you to apply and help us shape the future of our community.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.