Administrative Support Team Associate, Fashion Square - Part Time

Step into a world where tradition meets trendsetting at Macy’s Fashion Square. As an Administrative Support Team Associate, you aren’t just handling paperwork; you are the backbone of our store’s daily magic. We are looking for an energetic, detail-oriented individual to join our team and help us keep our operations running as smoothly as our runway shows. If you are a graduate or early-career professional who thrives in a fast-paced environment and wants to play a key role in a legacy brand that has defined American retail for over 160 years, this is your opportunity to shine.

In this dynamic part-time role, you will be at the intersection of organization and customer service, ensuring that every detail behind the scenes contributes to an unforgettable experience for our guests. You will gain invaluable professional experience, develop essential business operations skills, and work alongside a collaborative team that values innovation and creativity. If you are ready to launch your career within a company that celebrates milestones and fosters growth, we invite you to help us write the next chapter of the Macy’s story.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.