Admissions Customer Services Director

Laurel Lakes Rehabilitation and Wellness Center - Admissions Director/Customer Services Director - CASUAL Benefits of the Admissions Director/Customer Services Director: Daily Pay Option! Your pay, when you need it! Get paid daily! Competitive Pay PTO to include holidays, vacation and sick time. Industry leading orientation and training with on-going management support. Employee recognition through various awards and programs Career Advancement Opportunities A team centered culture that support…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.