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Serco
Serco

Airfield Services Wash Operative

Customer Service
4 weeks ago

Airfield Services Wash Team Operative Location: RAF Brize Norton, OX18 3LX Salary: Competitive plus excellent benefits Schedule: Perm/ FT/37 hours per week - Wed-Thurs 8:00am-5:00pm | Fri 8:00am-2:00pm | Sat-Sun 8:00am-5:00pm Ready to impact a better future? As an Airfield Services Wash Team Operative in our UK and EU Defence team, you’ll help ensure aircraft support and airfield operations are delivered safely, efficiently, and to the highest standards. Your work will contribute to maintaining…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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