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Third Bridge Group
Third Bridge Group

Associate, Client Services - Japanese Speaker

Customer Service
4 weeks, 1 day ago

Are you a Japanese-speaking professional looking to launch a high-impact career at the intersection of global finance and expert research? Third Bridge Group is seeking a dynamic Associate to join our Client Services team, where you will act as a vital bridge between the world’s most influential investors and the industry experts who hold the keys to their next big decision. As a global leader with over 1,500 employees, we pride ourselves on uncovering the insights that move markets, and we are looking for ambitious, early-career talent to help us continue this legacy of excellence.

In this role, you will do far more than manage client requests; you will become a strategic partner in the investment process. By leveraging your bilingual skills to facilitate connections across borders, you will navigate complex research challenges, build professional networks, and gain an unparalleled view into diverse global sectors. If you are a curious, articulate, and driven communicator who thrives in a fast-paced environment and wants to build a foundation in the high-stakes world of professional services, we want to help you turn your potential into a career-defining experience at Third Bridge.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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