Associate Director - Professional and Fiduciary Services (Parental Cover – 12-months FTC)

End Date Wednesday 12 August 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary . Job Description JOB TITLE: Associate Director - Professional and Fiduciary Services (Parental Cover – 12-months FTC) LOCATION: London HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least three days per week, or 60% of your time, at our London offic…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.