Associate Service Sales Representative

Are you ready to launch your career at the intersection of cutting-edge technology and life-saving science? As an Associate Service Sales Representative, you will join an elite team at Waters—the powerhouse formed by the combination of BD Biosciences and Diagnostic Solutions—where we empower researchers and clinicians to push the boundaries of what is possible. This is not just a sales role; it is an opportunity to be the bridge between our world-class analytical technologies and the scientists who rely on them to solve complex global challenges. If you are a high-energy graduate with a passion for building relationships and a drive to make a tangible impact in the life sciences sector, this is the launchpad you have been looking for.

In this dynamic, customer-focused position, you will receive comprehensive training to master our innovative portfolio, working directly with high-volume testing environments to deliver service solutions that ensure operational excellence. You will engage with diverse clients, listen to their unique needs, and provide the expertise required to keep their labs running at peak performance. We are looking for self-starters who are eager to learn, hungry for professional growth, and ready to thrive in a collaborative, fast-paced environment. Join us at Waters, where your ambition meets our legacy of scientific innovation, and help us accelerate the benefits of pioneering science for a healthier world.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.