Associate Surveyor, Land Services - Ardent

About Ardent Ardent is an infrastructure and regeneration specialist whose purpose is to deliver life-improving change for communities and future generations. The business supports major infrastructure projects across the UK and Ireland, working with clients in the energy, transport, and renewables sectors, as well as city and town regeneration. Ardent also offers comprehensive services in land referencing, promotion, implementation, and compensation, delivering technical excellence across all …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.