Athletic Facilities Service Assistant

Are you a high-energy team player looking to kickstart your career in the fast-paced world of collegiate athletics? The University of Arkansas is seeking a dedicated Athletic Facilities Service Assistant to join our dynamic team and play a vital role in the heartbeat of Razorback sports. In this customer-focused position, you will be the frontline ambassador for our premier athletic venues, ensuring that our facilities operate at peak performance while providing an exceptional experience for athletes, staff, and fans alike. This is an incredible opportunity for students and graduates to gain hands-on operational experience within a world-class athletic department.

As an Athletic Facilities Service Assistant, you will thrive in a collaborative environment where no two days are the same. From assisting with event logistics and venue preparation to ensuring our state-of-the-art facilities meet the gold standard of excellence, your work will directly impact the success of our programs. We are looking for individuals who possess a strong work ethic, a proactive problem-solving mindset, and a passion for the Razorback spirit. If you are ready to contribute to the legacy of the University of Arkansas while building your professional toolkit, we invite you to apply through the Workday portal today and help us bring the game-day experience to life.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.