Automotive Service Advisor

Are you a high-energy communicator with a passion for the automotive world? Pybus Recruitment Ltd is partnering with an award-winning, industry-leading dealership in Hayes to find an ambitious Service Advisor ready to kickstart their career. We aren’t just looking for someone to manage appointments; we are looking for the face of our aftersales department—a professional who thrives on delivering exceptional customer experiences and building lasting relationships with vehicle owners. If you are a graduate or early-career professional who loves cars and enjoys solving problems in a fast-paced environment, this is your chance to join a reputable team that truly values the talent and dedication of its employees.

Joining our client means becoming part of a prestigious, expansive network where your hard work is rewarded with competitive earnings of £32,000–£35,000 plus bonus and commission structures. You will work a balanced 42.5-hour week with only one Saturday morning in four, ensuring you have plenty of time for life outside of the showroom. This role offers an incredible platform for growth, providing you with the mentorship and industry exposure needed to fast-track your professional development. If you are ready to drive your career forward in a supportive, high-performing environment that celebrates success, we want to hear from you today.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.