Bilingual Customer Service Representative

Job Description Job Description Bilingual Customer Service Representative Location: Frisco, TX | Onsite COMPENSATION & SCHEDULE • Pay: $22.63/hour if Spanish Bilingual • Schedule: Must be fully available to work a shift between 8:00am–10:00pm, including at least one weekend day each week. Training schedule: 9:30am–6:00pm CST • Employment Type: Long-term temporary • Start Date: September 14th ROLE IMPACT The Client Support Specialist serves as a primary point of contact for customers through pho…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.