Business Support Coordinator

We have an exciting opportunity for an aspiring or developing manager to join our Children, Families & Learning Business Support Team as a part-time Business Support Coordinator for 18 hours per week. Based at Dakota Building, 11 De Havilland Drive, Weybridge, KT13 0YP, this varied and rewarding role offers a starting salary of £17,330 per annum Pro Rata to £34,660 FTE. You'll play a key role in supporting colleagues and projects across Surrey, so a willingness to travel within the county is es…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.