Remote Customer Care Specialist

Adecco is assisting a well-established company in their search for a Remote Customer Care Specialist position. Location: Work from HOME (Remote) 100% remote candidates from all EXCEPT the following states: AK, AZ, CA, CO, HI, IL, NJ, VT, WA, WY Pay: $ 16.00/HR Shift: Must be able to work between 6am - 9pm EST (shift will fall within those hours) Mon - Sun Training: Mon - Fri 8am - 5pm EST (4-6 weeks) 1 year (possible temp - perm) The role of a Customer Care Specialist is a key position within o…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.