Caseworker I/Social Service Worker- DCFS Northern Region (Multiple Locations)

Caseworker I/Social Service Worker- DCFS Northern Region (Multiple Locations) FT / PT Status – Full-Time Benefits Eligibility – This position is eligible for a full benefits package. Salary – See Position Description Remote Work / In-Office – Hybrid Recruiter – Eliana Sigler | esigler1@utah.gov | Application Deadline – 9/9/2026* *This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Appl…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.