Client Services Associate, German Team

Are you a fluent German speaker looking to launch your career within the fast-paced world of global finance? At GLAS, we are redefining the landscape of institutional debt administration, and we are looking for a motivated Client Services Associate to join our dynamic German Team in London. As an industry leader in Loan Agency, Capital Markets, and Restructuring, we pride ourselves on being the go-to independent, conflict-free partner for lenders and borrowers worldwide. This is a unique opportunity to gain hands-on experience, build a professional network, and contribute to high-stakes financial transactions in a collaborative, hybrid-working environment.

In this role, you will be at the heart of our operations, acting as a vital bridge between our global clients and our internal teams. You will handle complex administrative processes, facilitate seamless communication, and ensure that our "best-in-class" service standards are met for every project. We are looking for a proactive problem-solver who thrives on detail and is eager to learn the intricacies of debt administration from the ground up. If you are ready to kickstart your career with a firm that values innovation, integrity, and professional growth, we would love to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.