Client Support Advisor

Client Support Advisor Red Recruitment is looking to recruit a client support advisor for our client. You'll be a key contributor in their mission of offering flexible finance solutions and ongoing support to each customer's individual circumstances. The salary is £27,000 per annum. Benefits and Package for a Client Support Advisor: Salary: £27.000 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Christmas Bonuses given 25 days holiday plus bank holidays increasing to 28 depen…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.