Clinical Services Manager

Are you a passionate healthcare professional ready to step into a pivotal leadership role where your work directly impacts patient outcomes? At Central Florida Health Care, we are seeking a dynamic Clinical Services Manager to join our mission-driven team. This is an exceptional opportunity for an ambitious graduate or early-career clinician to bridge the gap between clinical excellence and high-level operations. You will serve as the heartbeat of our health center, working closely with our Health Center Administrator and Director of Nursing to build seamless systems of care that empower our clinical support staff and elevate the standard of service for every patient who walks through our doors.

In this role, you won't just manage tasks—you will cultivate a culture of collaboration, efficiency, and compassionate care. We are looking for an inspiring leader who thrives on mentorship, guiding our LPNs and CMAs toward professional growth while ensuring our clinical environment remains top-tier. If you are eager to sharpen your leadership skills, influence operational strategy, and make a tangible difference in the health of our community, we want to meet you. Join us at Central Florida Health Care and take the first major step in a rewarding career dedicated to service, innovation, and leadership in the clinical space.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.