Customer Assistant - Lingerie - Meadowhall

Are you ready to bring your energy and passion for style to the heart of Meadowhall? As a Customer Assistant in our Lingerie department, you aren’t just working in retail—you are becoming the face of one of Britain’s most iconic brands. We are looking for someone who thrives in a fast-paced environment and takes pride in delivering the market-leading service our customers expect. Whether you are helping a shopper find the perfect fit or ensuring our displays look pristine, your contribution will be essential in maintaining the M&S standard of excellence.

This role is perfect for someone who loves to stay busy and enjoys the buzz of a high-traffic store. We value "graft," a positive attitude, and a genuine desire to make every customer’s day a little brighter. In return, we offer a dynamic, supportive team culture and a flexible, rolling work pattern that fits around your life. If you are looking to kickstart your career with a company that celebrates individuality and rewards hard work, we would love to have you join us at our Meadowhall store.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.