Customer Assistant

Customer Assistant We are recruiting x50 customer assistants to support our clients operation in Nottingham on a short term temp basis. Our client supports students at the local universities in Nottingham with their accommodation. In this role you will be part of the welcome arrival team where you will support students with taking their luggage and belongings to their rooms. Shift Pattern / Start Times: Friday to Sunday (must be able to work a minimum of 2 days out of the 3) Work an 8 hour sh…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.