Customer Experience Associate II

Are you ready to jumpstart your career with a global leader that values your growth as much as your talent? At Conduent, we are looking for a motivated Customer Experience Associate II to join our dynamic, remote-first team based in Kentucky. This is more than just a customer service role; it is an opportunity to sharpen your communication skills, solve real-world problems, and make a tangible impact while working from the comfort of your own home. We provide all the equipment you need to succeed, along with a comprehensive four-week training program designed to set you up for long-term professional success.

We are seeking high-energy individuals who are eager to learn and thrive in a fast-paced environment. As a key member of our support team, you will engage with customers, provide thoughtful solutions, and represent the Conduent brand with excellence. We offer a competitive starting rate of $16.50 per hour and a supportive culture that prioritizes your development and well-being. If you are a Kentucky resident looking for a flexible schedule, professional mentorship, and a workplace that will challenge and inspire you, we invite you to apply today and help us deliver exceptional experiences to our clients.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.